Thank you for shopping at shop-pero.com.
We understand that sometimes things don’t work out as planned. That’s why we offer a 10-day refund policy on most items.
Eligible for Refund
- Items must be in their original condition, unused, and with all tags attached.
- Items must be returned within 10 days of the purchase date.
- Certain items, such as perishable goods or custom-made products, may have exceptions to this policy.
How to Request a Refund
- Contact our customer support team: You can reach us by email at Shopperoollc@gmail.com or by phone at +15715639273.
- Provide details: Please provide your order number, the item(s) you wish to return, and the reason for the return.
- Return shipping: You will be responsible for the cost of return shipping, unless the item is defective or damaged upon arrival.
Refund Processing Once we receive your returned item(s) and verify that they meet our refund policy requirements, we will process your refund. The refund will be issued to the original payment method used for the purchase